Customer Service

Shipping & Delivery

Shipping is made through UPS or DHL, please DOUBLE CHECK your shipping address before submitting your order.

If you need change shipping method, courier service like Fedex is available with additional cost (exclusive of import duties), please contact me for other shipping methods.

Privacy & Security

Aobei Pearl values the privacy of our visitors / customers and takes every known precaution to safe guard the information we collect from unauthorized use. The following is a detailed explanation of the privacy policy for Aobei Pearl .

Konw more in here: .

Returns & Replacements

Returns & Replacements are supported. If your items are damaged on the way of shipment, Returns & Replacements are allowed in 30 days. And if we send you wrong items that doesn't match your request, Returns & Replacements are also allowed in 30 days. 

Know more in here: .


Please Double Check what you want and your order in order not to make mistakes. If you have any requests for items you want order when ordering, please feel free to contact us. And if you have any questions when ordering please also contact us.

Payment, Pricing & Promotions 

Only PayPal checkout and PayPal CREDIT are supported.About the price,it's of discount and when your total amount satisfies the condition of wholesale discount,the system will give you a discount for your order automatically.